L.A. County Sheriff's Department at 501 West Lancaster Boulevard, Lancaster, California.

I went into this place yesterday to make a citizen report about unusal activities on my security cameras.for one when I walked I in there the line was helleva long it was only one person to service everyone and she was running around like a chicken what its head cut off every time someone ask her a question she left the counter to find someone who can give her an answer by the time I made to the counter and ask my question about speaking to someone she got rid of me quick by handed me a piece of paper with a number to call for someone to come to my home to take a report.now its been several hours waiting for someone to show up the lady officer said it shall take at least 2 to 3 hrs I said OK and been waiting every since this is horrible service I have 2 kids and I'm a single mother who lives in a quite community that is obviously not that much quite at all if somebody is trying to commit a crime that's to much time gap waiting on them and to me that's dangerous.but what I want to know is if they can harass us why can't we harass them and get some service?